Delta Versions

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Delta Versions

DeltaServer and DeltaGUI are a matched build pair.  In other words, it is important to be aware what software build your DeltaServer is running, and only connect to that server with the same release of DeltaGUI.  Mismatched builds will rarely successfully connect, and if they do, you are likely to encounter issues with commands or statuses.

 

All DeltaServers within a given Group must be running the same build, otherwise timing/command/status errors can occur.

 

It is best practice that all DeltaServers on a given site run the same build, but in the case that it becomes necessary to run different builds on different boxes within 1 site, take case that different builds are in separate Groups, and that you limit your GUI connection scope such that only matched builds are attempting to communicate.

 

Do I need the latest build?
New versions of our software are released often to suit evolving customer needs, but the existence of newer builds does not imply the need to upgrade a stable installation.  Working this way can introduce unnecessary surprises.

If you require an installation package for a specific build of DeltaServer, please contact support@7thsense.one.

Which builds do I have?

DeltaServer Version

Go to the DeltaServer software dialog menu: About > About Server for the server software version. Here (and in DeltaGUI > Help > About) you will find a a build description and a precise build ‘fingerprint’, which you may be asked for when seeking 7thSense diagnostic support.

You can also view the ‘Details’ information on the server's physical front panel LED screen (applies only to pre-R/P Series hardware platforms. i.e. Infinity, Nucleus, Proton, Nano/Duo, Pico).

Or you can send a Telnet command ‘statusex’ to its IP address (PuTTY is free Telnet client application if you need one). One line of that return will be VERSION=

 

DeltaGUI Version

Go to the DeltaGUI menu: Help > About GUI.

Page edited [d/m/y]: 13/11/2024