Bus faults
Faults in the bus will be indicated by the Rx bus pins in a Juggler in the Nodes panel being red when they should be green (not set to Off, but cabled). The majority of faults in the bus system will be caused by connector contamination. See Connect a Juggler Optical Data Bus for cable care and cleaning.
Media connection faults
When disconnected or valid media is not present, Juggler input and output pins in the Nodes panel will show red. This is an important indicator of a poor connector or bad cable.
NDI continuity
NDI preview in Jugglers in the Nodes panel should be showing the continuity of media flow. When a feed is unavailable but NDI preview is enabled, these previews will show a grey NDI icon only:
Network faults
In the Nodes panel, disconnection of a Juggler is indicated by the node going red. Loss of communications by a control PC will be indicated by the Compere UI going red.
Check in Configuration > Network Configuration that the Project Group is correct and that the affected instances of Compere (control PC or Jugglers) are in a Group with a server. Reconnecting a Juggler as server will replace a lost server.
Page edited [d/m/y]: 20/01/2023