Compere generates a log file (CompereLog.txt) which can be very useful for system debugging and troubleshooting. On a Windows machine this can be found by default in: C:\Users\[USERNAME]\AppData\Local\Compere\logs.
➢Default file locations can be edited. See File Locations in Preferences Panel.
These files inflate, so when they get to a certain size they are archived with a sequential file suffix: CompereLog_nn.txt.
On Linux, this will be in a directory one up from the executable directory and then in a folder called logs.
Juggler’s internal Linux control CPU also runs a reduced version of Compere, running from /share/compere/bin. Its logs can be found in /share/compere/logs.
On Mac these should be found in ~/Library/Compere/logs.
Logs can be viewed dynamically, from the Panels > Logs menu:
•Choose whether to broadcast the log to Compere peers in the Group.
•Check Autoscroll to keep latest logs in view.
•Export logs to a LogData.txt file (location: C:\Users\[UserName]\AppData\Local\compere\logs).
Gather Project Data
Lists logs per Juggler in the Project Group. Click ‘Open’ to create a zip file in this location of all logs and the local Compere Preference.pref file.
Reporting diagnostic information
Send the following information to us to help us understand what you are seeing:
•Save server Project File locally (XML)
•Screen shot of Nodes View
•Current log file (no number suffix)
For technical support, please contact support@7thsense.one.
Page edited [d/m/y]: 18/11/2021