Warranty, Technical Support and Service

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Warranty, Technical Support and Service

Standard warranty is 24 months, return-to-distributor. Please contact 7thSense Design if you require an extended warranty.

Please ask for instructions and request authorisation before returning a Juggler unit to your distributor.

Juggler Internal Maintenance

Internal maintenance must only be undertaken by suitable qualified service personnel.

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Warning: Do not operate Juggler units with any covers removed as the air flow through the unit may be compromised leading to overheating.

Any alterations to the product’s specification, e.g. additional/alternative components, may invalidate the warranty or impact the unit’s performance. Additionally, such changes or modifications could cause equipment no longer to comply with the relevant EMC regulations, and void the user’s authority to operate the equipment. If in doubt, please contact your supplier.

Electrostatic discharge (ESD)

When handling electronic assemblies, take precautions to avoid electrostatic discharge (ESD) causing damage. Precautions should include the wearing of an ESD protective wrist strap and using antistatic bags for electronic assemblies when not installed in any equipment.

Visit our Support Portal for support and service

Page edited [d/m/y]: 26/09/2022